Chapman EHT

2011-07-25T23:29:00.001-04:00

Poor John, Ford Marketing Specialist (@focusjohn) needs our support. Y'all should follow him and Like his page. And go watch his video too. http://t.co/gRgfpP2

2011-06-27T21:55:00.001-04:00

No Rain, No Problem. Doug demos 2012 Focus Rain Sensing Wipers. http://ping.fm/wZxD3

2011-05-17T00:37:00.001-04:00

All-New 2012 Focus with Active Park Assist is amazing (even if not voice-activated). http://ping.fm/NOBaO

2011-04-28T10:33:00.001-04:00

Come in today for our Big Tire and Brake Sales Event and save $100 on the purchase of four name brand tires AND get our Low Price Tire Guarantee now through May 31, 2011.
http://ping.fm/zoLZL

2011-04-26T21:24:00.001-04:00

See how the all new 2012 Focus measures up against Civic and Elantra. http://ping.fm/1mhL1

2011-04-20T04:31:00.001-04:00

Take a test drive with Doug - http://ping.fm/2OosY

2011-04-12T14:29:00.001-04:00

See Doug demonstrate audible texting (as only Doug can) in the all new 2012 Focus. http://ping.fm/uKviZ

2011-04-05T19:59:00.001-04:00

Watch Doug and learn about the interior of the 2012 Focus (also about the secrets of the human heart) http://ping.fm/7yOBb

2011-04-01T17:20:00.001-04:00

Doug the Puppet, Official Spokesperson of the 2012 Ford Focus - http://ping.fm/J3Uvd

An Email to the Owner

2011-03-26T13:07:00.001-04:00

Dear Bill,
I would like to thank you for providing my wife and I an enjoyable hassle free car buying experience. Ralph, our salesperson, was professional, honest, and efficient in handling our transaction. He explained in detail the features of the CX-9 during our test drive and answered our questions without hesitation and showed confidence in Mazda vehicles. Ralph provided us with fair market prices for both our trade in and new car purchase. We did leave that day to discuss the new car purchase and did not feel pressured into the decision. This type of selling caused us to return to Chapman where at other dealerships we did not return due to high pressure sale tactics.
We called Ralph later that afternoon and set up a time to make the purchase of the CX-9 the next day. When we arrived at Chapman, Ralph had all paperwork present and it was a speedy process to complete. Anthony, who was a complete professional as well, was efficient and knowledgeable as he explained our financing and extra options. Ralph then explained the interior workings of the car including the Blue Tooth option and demonstrated how to program our cell phones for use.
My wife had misplaced her house keys while at the dealership and later found them when we returned home. Ralph actually called to see if we found her keys the same day. We were impressed with his concern and that he took the time to call.
We have already recommended Chapman to a few friends who are looking to buy new cars. My wife and I thank you again for the excellent and most importantly honest service that you dealership offers to car buyers. We look forward to buying from you in the future.

Sincerely,
Mickie McComb

A Letter to the Owner

2011-03-26T13:05:00.001-04:00

Dear Bill

I wanted to take some time from my busy schedule to say thank you to you and your team for a very pleasant experience I had in the purchasing of my new 2011 F250 Super Duty Crew Cab Power Stroke on Tuesday March 8th, 2011. I never feel real comfortable going into a showroom and do not like to be pressured or bullied into making a deal on a new car. I will say that both my wife and I came away quite happy and very satisfied with our entire purchasing episode. And to say that the truck is SWEEEEEET would be misleading. It is WONDERFUL and VERY COOL! I cannot begin to tell you the compliments I get on it.

We owned a 2003 GMC 2500 HD diesel but it was a extended cab and since we became grandparents we really wanted a crew cab. The GMC was our first truck ever. We live in Egg Harbor Township and were on our way to Kerbeck and there we were at the corner of Fire Road and Rt 322 about to turn east on the pike when we remembered your site about 500 yards to the left. Needless to say we turned left and went into your Ford dealership. We were met by Jon McGuckin and he was attentive and polite and not pressuring at all. The bottom line is that we bought the truck that Jon found for us and we are extremely happy that we did. I will also tell you that another big reason we purchased from your company is because of the way that Ford maneuvered through the tough economic issues over the last few years without taking a handout from the government. That goes a long way in my book because I work for a very large company, Verizon, and Ford fought their way of it and came out on top. Bully for ‘youse guys’!

I could go on and on but I wanted to tell you that I look forward to dealing with you and your team for sales and service for years to come. A shout goes out to Joe Callahan as well because he was just as polite as Jon and made all of the arrangements to get our truck delivered from Pa. and represented your company impeccably. As a side note your daughter Lauren helped us out too in getting familiar with all of the electronics and A/V components in the truck. It appears that all your employee’s are friendly and knowledgeable.

I just received a questionnaire from Ford just yesterday and I told them the same thing. Your dealership is spot on and a pleasure to do business with. And yes, I would recommend everyone of my friends to purchase from Chapman!

Thanks Again

Mike Behrle

2011-03-21T19:29:00.001-04:00

Enter Ford's Sweepstakes to Win a Ford Focus Vehicle or American Idol-Themed Trips to Los Angeles - http://ping.fm/Wqhqt

2011-03-14T19:36:00.001-04:00

Edmunds compares Chevy Cruze LTZ vs. 2012 Ford Focus and says, "The 2011 Chevy Cruze got whupped by the 2012 Ford Focus" http://ping.fm/4SbvL

2011-03-08T12:03:00.001-05:00

2012 Focus Global Ad Launch Montage - http://ping.fm/1hIWh Find out more at http://ping.fm/j0LiC

2011-02-28T21:26:00.001-05:00

Ford's 1st global ad campaign - 2012 Focus. http://ping.fm/JjiVg Find out more at http://ping.fm/Ll4fj

2011-02-22T19:42:00.001-05:00

A European Sport Sedan�From Ford. http://ping.fm/LXgWy

2011-02-14T17:51:00.001-05:00

See the new 2012 Ford Focus live and in-action @ FocusRally.com and by watching the Focus Rally: America on Hulu.com. www.FocusRally.com

2011-02-07T16:54:00.001-05:00

The amazing Focus Rally: America is underway! Help a Team complete a race across America, and you can win a car! www.FocusRally.com

2011-01-31T19:43:00.001-05:00

Ride along "virtually" on the adventure of a lifetime in the new 2012 Ford Focus. You've gotta see this! Join-in the fun at www.FocusRally.com

2011-01-05T09:11:00.003-05:00

Letter to the Owner:

Bill:

I wanted to take a second to write you to compliment you and your staff on my service experience at Chapman Ford. Until two weeks ago, I have avoided Chapman for service because I thought that you were geared as a sales store and service was secondary. After being frustrated with service experiences with other dealers in the area in the past, I dropped my F250 off to get a strange “clunking” noise in the front end taken care of.

I pulled up and Ben waived me into the service bay and confidently asked what I needed done. He addressed me in a very confident and empathetic manner and assured that my truck was in good hands. I asked about how I could get to work and he quickly lined me up with the young lady from Just 4 Wheels. It couldn’t have worked out any better.

They addressed my problem with the truck, but also recommended that a brake issue needed to be take care of even more urgently than the clunking noise. It was expensive, but Ben explained thoroughly what needed to be done and made me feel like it was my decision to do the work. I did not have the feeling that he had a gun to my head. I told him to do it all and it was handled. The work took a day more than expected and Ben handled that EXTREMELY professionally. I could go into details, but I don’t feel that is necessary.

I have owned several Ford products over the years and currently have the F250 and a 2005 Mustang GT. I feel very strongly about the positive experience and look forward to Chapman doing the rest of my service. Thank you and Ben very much.

Joe Schwab

Viking Yachts

(609) 296-6000

jschwab@vikingyachts.com

www.vikingyachts.com

Letter to the Owner

2011-01-05T09:11:00.001-05:00

Bill:
I wanted to take a second to write you to compliment you and your staff on my service experience at Chapman Ford. Until two weeks ago, I have avoided Chapman for service because I thought that you were geared as a sales store and service was secondary. After being frustrated with service experiences with other dealers in the area in the past, I dropped my F250 off to get a strange “clunking” noise in the front end taken care of.
I pulled up and Ben waived me into the service bay and confidently asked what I needed done. He addressed me in a very confident and empathetic manner and assured that my truck was in good hands. I asked about how I could get to work and he quickly lined me up with the young lady from Just 4 Wheels. It couldn’t have worked out any better.
They addressed my problem with the truck, but also recommended that a brake issue needed to be take care of even more urgently than the clunking noise. It was expensive, but Ben explained thoroughly what needed to be done and made me feel like it was my decision to do the work. I did not have the feeling that he had a gun to my head. I told him to do it all and it was handled. The work took a day more than expected and Ben handled that EXTREMELY professionally. I could go into details, but I don’t feel that is necessary.
I have owned several Ford products over the years and currently have the F250 and a 2005 Mustang GT. I feel very strongly about the positive experience and look forward to Chapman doing the rest of my service. Thank you and Ben very much.

Joe Schwab
Viking Yachts
(609) 296-6000
jschwab@vikingyachts.com
www.vikingyachts.com

2010-11-17T19:58:00.001-05:00

The New Ford Focus sharpens Dynamic Driving with Sport and Titanium handling packages - http://ping.fm/1DXtt

2010-11-12T11:01:00.001-05:00

ALL-NEW FORD FOCUS ACHIEVES FUEL EFFICIENCY WITH HIGH-TECH 2.0-LITER DIRECT-INJECTION I-4 ENGINE (http://ping.fm/N9RXL) Join live chat on 11/12 on Ford Story.

2010-11-02T09:37:00.001-04:00

Check out Focus Rally: America Casting Call at BlogWorld Expo 2010... http://ping.fm/gbYsK

2010-09-22T18:33:00.001-04:00

Fiesta App brings Fiesta to Life for fans and it's in the App Store today! http://bit.ly/bhg1FI

2010-09-14T14:00:00.001-04:00

See Ken Block and his No.43 Ford Fiesta face off on track with AJ Allmendinger and his No.43 NASCAR Fusion... and register to win at http://bit.ly/afw2dS

2010-09-05T15:39:00.001-04:00

Our Labor Day Sales Event is quickly coming to an end. Donï¿½t miss out on 0% APR Plus $2000 Labor Day Cash. Hurryï¿½ends Tuesday. http://bit.ly/9MDAXU

2010-09-01T15:23:00.001-04:00

Our incredible Labor Day Event is here, 0% APR PLUS $2000 Labor Day Cash on select vehicles. Limited time 1 week Onlyï¿½Donï¿½t miss out. To view special offers visit us at http://www.qualityplusforddealers.com/

2010-08-25T14:37:00.001-04:00

Letter to the Service Director:

Good morning,

I have had nothing but the most impressive experience with your service department over the years. Frankly, I do not know how your guys are able to keep their cool with some of the difficult customers that I have also had the pleasure of hearing. My recent trip to Chapman was excellent.

I did a little homework before bringing my car in on tire prices. After shopping the 'discount' stores and others you guys were right in line with pricing. I did they same thing 3 years ago and bought tires from you then as well. Best thing... is I know its going to be done right the first time.

I love my Freestar. It drives every bit as well as any luxury car I have been in, and it has been very good to me. I did have some of the additional recommendations done on the car, but some I can do myself to save a little money. As it is the bill was over 600.00.

In any case..... a big KUDOS to you and your service team.

thank you.

Bill Mills

2010-08-25T14:31:00.001-04:00

Letter to the Owner:

Dear Mr. Kassner,
I just purchased a Ford Edge thanks to your sales associate Keith Levitt.
In my 50 years of buying cars my experience with Mr Levitt was by far the best I have ever experienced.
I was initially going to buy from Kerbeck but my experience with MrLevitt changed my mind.
I will be buying another new car within the next 3 months and my first stop will be Chapman Ford.
Sincerely,
Charles M. Sweeney

2010-08-24T00:10:00.001-04:00

Richard Petty and Ken Block join together to launch "43 Fiestas," an online national sweepstakes from Ford. http://bit.ly/cSVOPP

2010-08-19T10:57:00.001-04:00

Checkout the 1st @ FordFiesta drive impressions from Consumer Reports, "one of the best-executed subcompacts out there" http://bit.ly/cPgpTF

2010-08-10T05:58:00.001-04:00

Be Seen, Be Green in Ford Fiesta's Gas Sipper. http://bit.ly/daUwy0

2010-08-03T10:56:00.001-04:00

Ford, Fiesta and Foust dominate X Games rally events http://bit.ly/aDRvXY

2010-07-17T09:33:00.001-04:00

Chapman is having the All New 2011 Ford Fiesta Launch Party at Boscov's in the Shore Mall from 10-4 today. Giveaways, Music and Fun!

2010-07-13T15:18:00.001-04:00

Check out the 2011 Fiesta guest appearance on David Letterman http://goo.gl/cDeS

2010-07-06T11:53:00.001-04:00

Read Fords Blueprint for Sustainability http://goo.gl/LZai

2010-06-29T18:08:00.001-04:00

2011 Ford Fiesta 'unwraps' itself for new buyers. http://goo.gl/BSDh

2010-06-25T15:00:00.001-04:00

The all-new Ford Fiesta is on its way to dealerships, and owners will receive an experience unlike any other when they take delivery of their new car

2010-06-22T14:55:00.001-04:00

Mommy Bloggers like Fiesta http://goo.gl/cGct

2010-06-17T15:18:00.001-04:00

Plus dont forget our Ford Fiesta Night here at the Dealership on June 22nd starting at 4:30pm

2010-06-17T15:17:00.001-04:00

Chapman Ford will be trraveling with the Ford Fiesta on June 22nd. We will be at Moe's Mexican Grill in Mays Landing from 12-2 and at Boscovs in the Shore Mall from 2:30-4:00 so come join us, win prizes and see the New Ford Fiesta

2010-06-14T19:43:00.001-04:00

Droid Does with a little help from Ford Fiesta and SYNC http://goo.gl/qHve

2010-06-10T20:46:00.001-04:00

20 teams of agents are handing over the keys to their cities, working with the best local talent to reimagine the way Fiesta gets advertised. Get all the news at http://ping.fm/rcTFV

2010-06-08T11:06:00.001-04:00

Fiesta

2010-06-08T11:02:00.001-04:00

Fiesta

2010-06-01T13:23:00.001-04:00

Fiesta News

2010-06-01T13:22:00.013-04:00

Fiesta News

2010-06-01T13:22:00.011-04:00

Fiesta News

2010-06-01T13:22:00.009-04:00

Fiesta News

2010-06-01T13:22:00.007-04:00

Fiesta News

2010-06-01T13:22:00.005-04:00

Fiesta News

2010-06-01T13:22:00.003-04:00

Fiesta News

2010-06-01T13:22:00.001-04:00

The Ford Fiesta Will Dominate The Small Car Segment. Don't take our word for it... http://ping.fm/A7Ovu

2010-06-01T13:21:00.001-04:00

Fiesta News

2010-06-01T13:18:00.003-04:00

Fiesta News

2010-06-01T13:18:00.001-04:00

Fiesta News

2010-05-24T23:09:00.013-04:00

Fiesta News

2010-05-24T23:09:00.011-04:00

Fiesta News

2010-05-24T23:09:00.009-04:00

Fiesta News

2010-05-24T23:09:00.007-04:00

Fiesta News

2010-05-24T23:09:00.005-04:00

Fiesta News

2010-05-24T23:09:00.003-04:00

Fiesta News

2010-05-24T23:09:00.001-04:00

We rented a Zombie to show you the value of Fiesta's Intelligent Access and Push Button Start! http://ping.fm/pH6r5

2010-05-24T23:03:00.001-04:00

Fiesta News

2010-05-18T09:35:00.005-04:00

The 1st U.S. Ford Fiesta commercials go live vi=
a YouTube: http://ping.fm/MESI3 "It's a pretty b=
ig deal" Watch them on prime time tomorrow on American Idol!

2010-05-18T09:35:00.003-04:00

The 1st U.S. Ford Fiesta commercials go live vi=
a YouTube: http://ping.fm/f6bum "It's a pretty b=
ig deal" Watch them on prime time tomorrow on American Idol!

2010-05-18T09:35:00.001-04:00

The 1st U.S. Ford Fiesta commercials go live vi=
a YouTube: http://ping.fm/Izybo "It's a pretty b=
ig deal" Watch them on prime time tomorrow on American Idol!

2010-05-18T09:34:00.007-04:00

The 1st U.S. Ford Fiesta commercials go live vi=
a YouTube: http://ping.fm/Quz0M "It's a pretty b=
ig deal" Watch them on prime time tomorrow on American Idol!

2010-05-18T09:34:00.005-04:00

The 1st U.S. Ford Fiesta commercials go live vi=
a YouTube: http://ping.fm/hGMGS "It's a pretty b=
ig deal" Watch them on prime time tomorrow on American Idol!

2010-05-18T09:34:00.003-04:00

The 1st U.S. Ford Fiesta commercials go live vi=
a YouTube: http://ping.fm/oGnbh "It's a pretty b=
ig deal" Watch them on prime time tomorrow on American Idol!

2010-05-18T09:34:00.001-04:00

The 1st U.S. Ford Fiesta commercials go live via YouTube: http://ping.fm/DYN1S "It's a pretty big deal" Watch them on prime time tomorrow on American Idol!

2010-05-11T19:11:00.001-04:00

Didja see the cool Fiesta mural at Church Street and Franklin in NYC? Team NYC rocked it! http://ping.fm/gvrDR

2010-05-04T23:32:00.001-04:00

Want to win a Fiesta designed by the top 12 America Idol contestants? Official rules and entry details are available at http://ping.fm/fKuVX

2010-04-27T16:38:00.001-04:00