I have owned Ford Products for most of my driving lifetime. I have bought them mostly from the same dealer that serviced it but have bought 1-2 elsewhere. Chapman has the finest most personal service I have received from any type of service facility auto or small engine or off road and even farm equipment. I am recognized by voice when I call, Kevin my preferred service writer is very professional. I do not know everything about my truck but Kevin knows things and is able to explain it so that I understand more with each visit. The service manager is also remarkably accessible. I have brought him proudly some extremely unexpected over the top remarkable service experiences. I would service all my vehicles here, the sales person in a 1 time experience every 4 years but it is the service that keeps me coming back.
Scott Rosenthal
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